Business Support Services / Experienced / Senior Associate
Sr. Engineer, Technology Engineering - Remote
Albany, NY; Albuquerque, NM; Ashburn, VA; Atlanta, GA; Austin, TX; Baltimore, MD; Boise, ID; Boston, MA; Boulder, CO; Charlotte, NC; Chicago, IL; Cincinnati, OH; Cleveland, OH; Colchester, VT; Columbus, OH; Dallas, TX; Denver, CO; Des Moines, IA; Detroit, MI; Fort Worth, TX; Ft Lauderdale, FL; Grand Rapids, MI; Greenville, SC; Harrisburg, PA; Hartford, CT; Houston, TX; Indianapolis, IN; Jackson, MS; Jacksonville, FL; Kansas City, MO; Knoxville, TN; Lincoln, NE; Lisle, IL; Louisville, KY; McLean, VA; Melville, NY; Memphis, TN; Miami, FL; Milwaukee, WI; Minneapolis, MN; Montvale, NJ; Nashville, TN; New York, NY; Oklahoma City, OK; Omaha, NE; Orlando, FL; Philadelphia, PA; Pittsburgh, PA; Providence, RI; Raleigh, NC; Richardson, TX; Richmond, VA; Rochester, NY; Salt Lake City, UT; San Antonio, TX; Short Hills, NJ; St Louis, MO; Stamford, CT; Tallahassee, FL; Tampa, FL; Washington, DC; Winston-Salem, NC
111199
Experienced
Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Working Mother Magazine, Diversity Inc. and others. If you're as passionate about your future as we are, join our team.
KPMG is currently seeking a Senior Engineer, Technology Engineering to join our Digital Nexus organization. This is a remote work opportunity.
Responsibilities:
- Engineer MECM (SCCM) components and services such as operating system deployment task sequences, software updates, software deployments, collections, compliance baselines, and software package and applications, and client health
- Provide engineering services for desktop Privilege Management to allow or deny listing of executables and applications with products such as Ivanti, and Intune; maintain desktop backup application such as Code 43 and Crash Plan
- Maintain print engineering applications such as HP Advance, Webjet Admin, Ysoft, and LRS Personal Print Manager; interpret new feature request requirements and leverage standards to develop detailed solutions
- Collaborate across IT with other engineering, operations, and support teams to provide direction and support, streamline processes, gain efficiencies, and enhance the overall user desktop experience; Oversee Tier 3 and higher ticketing system queues and process tickets, acting as point of escalation interface with IT and business units on a regular basis to support requests from internal customers, working with vendors when needed to resolve complex technical issues
- Manage and maintain systems and processes that enable management and security on the endpoint such as Group Policy and Configuration Profiles; monitor and enhance packaging, software and patching deployment schedules as needed; create and maintain documentation, including roadmaps, architecture, operational procedures, knowledge articles, user reference guides, and project plans; perform system and network system health checks and validations
- Create test plans and cases for new applications and tool offerings; routinely evaluate engineering and operation process and application configurations, recommending and implementing enhancements where needed; review delivery and uptime metrics associated to services provided and drive continual service improvements regardless of where the technology components, skills, or processes reside
Qualifications:
- Minimum three years of recent experience with and strong understanding of various infrastructure technologies such as WAN/LAN, TCIPIP, DHCP, DNS, VPN, Windows Desktop operating systems
- Bachelor's degree from an accredited college or university is preferred
- Possess knowledge of Intune, MECM (SCCM), Windows Desktop Operating Systems (Win10/11), Hybrid Join, and Co-management; Client VPN solutions such as Pulse, Cisco Secure/Any Connect, and ZScaler, Microsoft Bitlocker, Microsoft Office Suite (O365, M365), Browsers (Edge, Chrome), CrashPlan/Code42, Active Directory & Group Policy, QlikView/PowerBI, and SQL; Virtualization skills (App-V/UPM/AppSense/VMWare) are a plus
- Strong script authoring skills in PowerShell and/or VBScript; working knowledge of Windows Defender, Data Loss Prevention, Network Access Controls, Bitlocker, Active Directory/Group Policy, and QlikView
- Proven experience in Agile development frameworks such as Kanban and Scrum with a strong ability to analyze, structure, and break down complex deliverables and tasks into multiple pieces; advanced level ability to troubleshoot, research, and resolve complex enterprise client-server software, hardware, and network problems
- Exceptional customer service skills with the capability to work with onshore and offshore business units, and the ability to meet project deliverables with minimal user disruption; strong verbal/written communication skills, with ability to effectively interact with individuals at all levels of responsibility and authority; must be able to prioritize, delegate, and foster the development teams to lead/support an environment driven by customer service and team work; strong trouble-shooting and organizational skills and capacity to work on multiple projects simultaneously; possess bandwidth to participate in resource planning processes based on defined organizational plans
- US citizenship is required
https://www.kpmg.us/work-for-kpmg/pay-transparency.html/?id=6718-9
KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an affirmative action-equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.
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