Business Support Services / Experienced / Associate Director
Process Architect
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129584
Experienced
Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Seramount, Fair360 and others. If you're as passionate about your future as we are, join our team.
KPMG is currently seeking a Process Architect to join our Digital Nexus Technology team.
Responsibilities:
- Deliver expert-level process analysis, design, and architectural modeling, ensure all models align, and enhance the enterprise process taxonomy framework
- Partner with enterprise architecture, experience design, business leaders, and IT to ensure process architecture supports corporate strategy and orchestrates a seamless end-to-end client experience
- Analyze end-to-end processes to identify inefficiencies and recommend opportunities for simplification, cost reduction, and quality improvement through automation, RPA, and Agentic AI; define and implement Key Performance Indicators (KPIs) and Process Performance Indicators (PPIs) that directly link process success to strategic business objectives and operational optimization
- Take ownership of process architecture governance, including the management of modeling platforms (such as acting as a backup ARIS administrator) and ensuring adherence to best practices
- Lead process initiatives across various business and IT domains while coaching and training Business Analysts and junior architects on process modeling (BPMN), Lean principles, as well as analysis techniques
- Apply a deep understanding of how technology, data, and information flow through processes to ensure effective system enablement and integration; balance process efficiency with improved client, as well as employee experience, aiming to reduce operational costs and lead times while enhancing overall quality and satisfaction.
- Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environment
Qualifications:
- Minimum seven years of recent experience in leading engagements in medium to large complexity, enterprise scope business process improvement projects; minimum five years of recent experience in program and/or project management in a professional services or consulting industry is preferred
- Bachelor's degree from an accredited college or university is preferred. Minimum of a high school diploma or GED required
- Expert level BPMN (Business Process Modeling Notation) proficiency; Strong software skills in process diagramming, modeling, analysis and architectural modeling software tools such as ARIS or iGrafx; appreciation level or higher experience in IT operations, SDLC (Service Delivery Life Cycle) and agile
- Profound analytical skills and experience with process metrics and performance management; excellent problem solving and interpersonal communication skills; Able to effectively facilitate meetings and workshops involving cross-functional teams
- Critical thinking skills, ability to assimilate new information rapidly and think strategically; strong written and verbal communication and presentation skills to varied audiences across an organization
- Great collaboration and team-building skills with cross-functional teams of business and IT leads; Strong influencing skills with stakeholders at all levels, especially with business process owners, and IT leaders
- Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa)
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