Experienced
The KPMG Advisory practice is at the forefront of transformation, offering excellent opportunities for individuals to advance their careers and expertise with KPMG. Looking ahead, we anticipate continued evolution and success within the practice, fostering both personal and professional development, thereby creating new pathways for growth. In this ever-changing market environment, our professionals must be adaptable and thrive in a collaborative, team-driven culture. At KPMG, our people are our number one priority. With a wealth of learning and career development opportunities, a world-class training facility, and leading market tools, we help our people continue to grow both professionally and personally. If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory.
KPMG is currently seeking a Lead Specialist, Oracle EBS RTR Lead to join our Managed Services practice.
Responsibilities:- Collaborate with industry/business subject areaprofessionals, software engineers and technical leadership as part of adynamic, distributed, and fast paced managed services team to manage day-to-dayoperations of EBS R2R application
- Manage team that provides level 2/3 support includingbreak/fix, enhancements, reports and upgrades to KPMG clients and users ofcloud-based applications
- Oversee client delivery by providing timely and accuratereporting and creating and delivering insights to clients with Key PerformanceIndicators (KPI) and Service Level Agreements (SLAs); deliver weekly andmonthly status reports and performance reports; develop and distributeoperational performance reports and analytics to applicable stakeholders;troubleshoot and provide solutions to complex Oracle and Client processes
- Execute the day-to-day maintenance activities of EBS R2RApplication for client including process design, package implementationlifecycle support and project reviews; identify, document and manage clientbusiness /functional requirements
- Assess client requirements and build of product specificfunctional specifications; support the planning, preparation and execution offuture releases
- Provide specialized investigation and diagnosis of allincidents to identify problems and escalate unresolved incidents to externalsupport; Contribute to continuous service improvements by monitoringperformance, identifying recurring issues, and recommending enhancementsaligned with firm standards
- Act with integrity, professionalism, and personalresponsibility to uphold KPMG's respectful and courteous work environment
Qualifications:
- Minimum five years of recent experience supporting medium tolarge applications, working directly with internal/external clients
- Bachelor's degree from an accredited college or universityis required
- Experience with EBS R2R implementations, post-productionsupport, upgrades and functional testing with understanding of InformationTechnology Infrastructure Library (ITIL) framework, Information TechnologyService Management (ITSM) and service desk management
- Strong configuration skills across EBS R2R Applications
- Module experience with EBS General Ledger Accounting Hub,Project Billing and Costing, Accounts Payable, Accounts Receivable is required
- Capability to work independently and take ownership of andcomplete relatively complex tasks, effectively using available resources, asneeded, with minimal guidance; ability to work well as part of a mixed teamincluding, project managers and technical consultants, client personnel (bothon and offshore)
- Ability to travel as necessary depending on client andbusiness needs
- Must be authorized to work in the U.S. without the need foremployment-based visa sponsorship now or in the future. KPMG LLP will notsponsor applicants for U.S. work visa status for this opportunity (nosponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPTor any other employment-based visa)