Sr Associate, ECC Technology (Systems)

Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Seramount, Fair360 and others. If you're as passionate about your future as we are, join our team.

KPMG is currently seeking a Senior Associate, ECC Technology to join our Enterprise Contracting Center TechnologyTeam.

Responsibilities:

• Apply a fundamental understanding of Contract Lifecycle Management (CLM) and supporting contracting systems to perform day-to-day application administration, manage user access permissions, assist with basic system configurations, and provide frontline troubleshooting support to resolve operational issues
• Assist in gathering, compiling, and documenting business and functional requirements from contracting practitioners; draft user stories, process flows, and basic system use cases to support the design and implementation of application enhancements
• Support application release cycles and maintenance updates by drafting test scripts, executing User Acceptance Testing (UAT), tracking defect resolution in coordination with Internal IT QA teams, and maintaining up-to-date system documentation, user guides, and Standard Operating Procedures (SOPs)
• Serve as an operational point of contact for routine inquiries from contracting practitioners, Internal IT, and external software vendors; track support ticket resolution, assist in monitoring system performance, and compile basic operational metrics
• Identify and recommend opportunities for process improvements and workflow automation within daily tasks; assist on small project deliverables, manage assigned deadlines, share knowledge with more junior team members, and perform other duties or project tasks as required
• Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environment

Qualifications:

• Minimum three years of recent progressive experience and familiarity with contract and data management
• Bachelor's degree from an accredited college or university is preferred; minimum of a high school diploma or GED is required
• ​Experience utilizing generative AI applications, and CLM automated review/reporting features to analyze data, streamline documentation, and support contracting workflows preferred
• Strong analytical and critical thinking skills, with willingness to adapt to new skills and new environments; experience with contract lifecycle management software preferred
• Excellent verbal/written communication, problem solving, organizational and independent judgment skills to support an environment driven by customer service and teamwork; ability to build productive relationships with peers
• Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa)