Business Support Services / Experienced / Manager
Performance, Talent Management Technology Product Lead
Albany, NY; Albuquerque, NM; Ashburn, VA; Atlanta, GA; Austin, TX; Baltimore, MD; Baton Rouge, LA; Bentonville, AR; Birmingham, AL; Boise, ID; Boston, MA; Boulder, CO; Buffalo, NY; Charlotte, NC; Chicago, IL; Cincinnati, OH; Cleveland, OH; Columbus, OH; Dallas, TX; Denver, CO; Des Moines, IA; Detroit, MI; El Segundo, CA; Fort Worth, TX; Ft Lauderdale, FL; Greenville, SC; Harrisburg, PA; Hartford, CT; Houston, TX; Indianapolis, IN; Irvine, CA; Jackson, MS; Jacksonville, FL; Kansas City, MO; Knoxville, TN; Las Vegas, NV; Lincoln, NE; Los Angeles, CA; Louisville, KY; McLean, VA; Melville, NY; Memphis, TN; Miami, FL; Milwaukee, WI; Minneapolis, MN; Montvale, NJ; Morristown, NJ; Nashville, TN; New Orleans, LA; New York, NY; Oklahoma City, OK; Omaha, NE; Orlando, FL; Philadelphia, PA; Phoenix, AZ; Pittsburgh, PA; Portland, OR; Providence, RI; Raleigh, NC; Richmond, VA; Rochester, NY; Sacramento, CA; Salt Lake City, UT; San Antonio, TX; San Diego, CA; San Francisco, CA; Santa Clara, CA; Seattle, WA; Shreveport, LA; St Louis, MO; Stamford, CT; Tallahassee, FL; Tampa, FL; Tempe, AZ; Virginia Beach, VA; Washington, DC; Winston-Salem, NC
138873
Experienced
Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Seramount, Fair360 and others. If you're as passionate about your future as we are, join our team.
- Execute Performance & Talent technology roadmap priorities, translating strategic direction into scalable solutions that support business needs, operational excellence, and an enhanced employee experience
- Manage the delivery and operational support of Performance & Talent technology solutions that enable annual processes, including goal setting, performance reviews, calibration, testing, release readiness, and production support
- Partner with HR, Technology, Operations, and business stakeholders to gather requirements, evaluate solution options, prioritize enhancements, and support effective decision-making
- Drive continuous improvement by analyzing business processes, user feedback, operational trends, and support data to identify opportunities to enhance efficiency, reduce risk, and improve the user experience
- Manage complex issue resolution across HR systems, reporting solutions, integrations, and data processes by identifying root causes, assessing business impacts, and implementing sustainable solutions
- Lead operational governance activities, including reporting, compliance reviews, audit readiness, risk management, stakeholder communications, and cross-functional coordination to ensure successful delivery of portfolio priorities
- Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environment
- Minimum of five (5) years of experience supporting HR technology, HRIS operations, business analysis, enterprise applications, or shared services environments, with Performance and Talent Management experience strongly preferred
- Bachelor's degree in Human Resources, Business Administration, Information Systems, Technology, Analytics, or a related field; or at least 10 years of relevant experience
- Experience supporting enterprise HCM or talent management platforms such as SAP SuccessFactors, Workday, Oracle HCM, or comparable solutions
- Demonstrated experience leading HR technology initiatives and product delivery activities, including requirements gathering, solution design, testing, releases, change management, and production support
- Strong analytical and problem-solving skills, including root cause analysis, data validation, reporting, dashboard development, issue management, and trend analysis using ServiceNow or similar platforms
- Proven ability to influence and collaborate with cross-functional stakeholders, manage competing priorities, and drive execution in a complex HR technology environment
- Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa)