Director, Tech Enablement Strategy (Global Business Svcs)

Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Seramount, Fair360 and others. If you're as passionate about your future as we are, join our team.

KPMG is currently seeking a Director, Tech Enablement Strategy to join our Global Business Services organization.

Responsibilities:

• Apply comprehensive knowledge of technology and systems to shape the future state organization by developing and deploying the organization's technology enablement and intelligent operations strategy; build and execute a strategic roadmap to modernize Global Business Services' (GBS) digital tools and internal genAI use cases ensuring that all aspects of GBS leverage automation and generative AI
• Provide direction throughout deployment of strategic roadmap, including gathering requirements, building deployment roadmaps, overseeing go-lives, and identifying and prioritizing enhancements; accountable for and act in a leadership capacity for multiple complex and critical processes, programs and projects; regularly exercise discretion and independent judgment, making decisions of high complexity and impact, relying on limited guidance for the most complex decision-making
• Lead internationally located development teams to ensure alignment on solution designs, timelines, and quality expectations; facilitate effective conflict resolution by identifying issues, mediating disputes, and implementing solutions to foster a collaborative and productive work environment; identify process improvement opportunities and significantly contribute to innovation through implementation of enhancements to processes, materials, and tools that create high client value, process efficiencies, and/or enhanced quality; lead reviews of internal processes to identify AI-driven solutions and establish prioritization roadmaps for their implementation
• Strategically interact with delivery centers and other innovation teams to learn best practices, leverage existing solutions, and stay abreast of emerging technology innovations; foster an environment of continuous learning and innovation by participating in cross-functional initiatives, accessing ongoing professional development resources, and contributing to a culture of knowledge sharing and collaboration
• Collaborate with groups throughout KPMG to identify client zero opportunities and support the successful deployment of such opportunities; coordinate with GBS team peers to develop case studies, presentations, and materials that showcase GBS innovations and success stories; support the GBS Leadership Team in preparing for external presentations and events
• Provide active coaching, mentoring and knowledge-sharing with junior staff to advance their career development; and manage and review those team members' work product
• Contribute to planning for short term needs, i.e. projects and processes; construct annual plan for deployment of those resources; potential people management responsibility for a mid-sized to small team of entry level through intermediate level professionals
• Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environment

Qualifications:

• Minimum ten years of recent experience in automation, artificial intelligence, and enterprise technology implementations or recent business experience of more than five years of consulting, complex transformation projects, leveraging tools and automation, preferably in a Fortune 500; experience working in technology and innovation and in the consulting industry (Big 4 preferred); prior experience leading initiatives within technology implementation, automation, and AI in a GBS or similar environment
• Bachelor's degree from an accredited college/university; master's degree preferred
• Hands-on, engaged and accountable management and leadership approach, with ability to manage multiple concurrent programs, applying expertise to make concrete decisions that impact the organization and the firm
• Proven ability to work effectively with global teams, comprising members located in diverse geographic regions; experience in working with resources in captive environments and/or third parties in outsourcing environment, and in consulting services or business process outsourcing
• Strong project and program management skills, with the ability to make informed decisions impacting the GBS organization, weighing complexity, benefit, and risk; expertise in managing organizational change, including the development and delivery of clear, impactful messaging to various stakeholders; ability to innovate and develop technology and process solutions, contributing to the strategic growth and efficiency of GB
• Exceptional verbal/written communication, collaboration, negotiation, and influencing skills to lead an environment driven by customer service and teamwork; ability to direct, motivate and empower others to work towards the organization's goals, ensuring efficient allocation of resources across multiple functions; ability to ensure execution of strategic initiatives for the organization; capable of addressing emerging opportunities and how organization should be organized/staffed to realize them
• Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa)