Senior Associate, Contingent Worker Support

At KPMG, we are not only keeping pace with the future of business; we are defining it. Harnessing the full power of AI and digital innovation, we deliver intelligent, data-driven solutions to help our clients navigate change and transform their competitive edge. Our people-first approach makes this possible. KPMG invests in continuous learning by providing the tools and training for you to thrive within a culture that fosters growth and collaboration, whether you're launching your career or bringing decades of experience. Join an inclusive team that inspires excellence, delivers meaningful impact, and empowers you to shape your own future.

KPMG is currently seeking a Senior Associate, Contingent Worker Support to join our Talent & Culture organization. 

Responsibilities:

• Oversee the complete contingent worker lifecycle from onboarding to offboarding including monitoring background checks and adverse findings, managing start date changes, gathering post-start documentation, coordinating laptop retrievals, and updating HRMS
• Identify proactively and resolve complex, systemic cross-platform issues spanning ServiceNow, Beeline, and HRMS, while driving end-to-end process standardization and continuous improvement initiatives across multiple teams
• Process all submitted requests strictly within established Service Level Agreements (SLAs), continuously monitoring and resolving internal stakeholder issues through to completion, and analyzing operational trends to deliver strategic insights to leadership
• Develop, maintain, and continuously update process documentation and knowledge resources, partnering closely with the HR Tech and Data team to identify new knowledge article opportunities and keep existing content current
• Ensure strict adherence to compliance, controls, and audit readiness across all processes (including independence rechecks for re-onboarding), while executing any other operational duties as assigned
• Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environment

Qualifications:

• Minimum four years of recent experience working in human resources with onboarding / offboarding and/or compliance tasks
• Bachelor's degree from an accredited college/university or three years' experience in human resources or a related field
• Working knowledge of core technologies such as Microsoft Office Suite, HRMS, Service Now, and more); vendor management experience is required, with working knowledge of VMS platforms is preferred (such as WAND, Beeline, and more); Certified Contingent Workforce Professional (CCWP) a plus
• Ability to meet deadlines with the ability to work within a team structure, understand and work within production and quality guidelines
• Recognize potential issues and address them prior to becoming a problem and react to negative issues and address them resulting in a win-win solution; Must be detail oriented and organized with the ability to express thoughts clearly and concisely
• Ability to effectively use multiple resources and tools to resolve customer issues, effectively communicate with customers and team members verbally and in writing, build and maintain customer and team relationships
• Applicant must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa)

KPMG offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws. The attached link contains further information regarding KPMG's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.

KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them.

Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.