Business Support Services

Talent & Culture

KPMG Talent & Culture professionals develop, implement, and manage integrated initiatives that drive our Employer of Choice/Partnership of Choice strategy. The Talent & Culture team includes human resources, recruitment, onboarding/new hire services, retention, employee relations, alumni relations, and resource management. They also provide benefits and services that help KPMG professionals enjoy rewarding careers.

Learning & Talent Development

Learning & Talent Development delivers award-winning learning and development programs and resources that have been recognized externally by leading organizations in the industry for their impact and effectiveness. Our people come from a variety of backgrounds: some are specialists in instructional design, learning technology, or organizational development; others are professionals from a variety of majors who work as project managers and program coordinators. We offer our professionals a holistic approach to building skills, knowledge, and careers through in-person learning at KPMG Lakehouse, virtual courses, on-demand learning, and support for on-the-job developmental experiences.

Community Impact

We bring our firm strategy to life by enabling client-centric focus, concentrating on our priority accounts, and creating value through insights to achieve stronger market positioning and profitable return. We enable our lead partners and teams to force multiply market impact through stronger lead partner development, market intelligence and go to market transformation.

Growth and Strategy brings together five collective areas to amplify the impact we have in the market and bring our great capabilities to life:

• KPMG Economics
• Strategy, Planning, and Investments
• Clients & Markets
• Enterprise Innovation
• Marketing

Corporate Affairs

Corporate Affairs is responsible for developing a proactive, strategic communications agenda that supports the overall objectives of the firm. The team works closely with the Office of the Chairman and aligns with the Growth & Strategy organization to allow for greater collaboration with Marketing in helping Communications continue to create competitive differentiation in the market and be the provider of choice for clients.

Corporate Affairs roles include:

• Community Impact
• Corporate reputation and marketplace visibility
• Digital/social communications
• Internal communications
• Issues/crisis management
• Leadership communications
• Media relations
• Thought leadership

Market Development

KPMG Artificial Intelligence (AI) & Digital Innovation is responsible for driving the enhancement and innovation of AI throughout KPMG. We believe in the transformative power of AI, data, and emerging technology. And that it can only reach its full potential when it is paired with human expertise and ingenuity.

Our team is organized into three main functions:

• AI Transformation Office
• Firmwide Analytics
• Enterprise Innovation

Business Development Organization (BDO)

Sales is more than just promoting a product or selling a service. It’s about helping our clients, strengthening their organizations, and bolstering their reputations. It’s about creating an outstanding client experience, which inspires confidence, empowers change, and fosters trust. At KPMG, we have a dedicated cross-functional Sales and Business Development team that has deep knowledge around what our firm offers and focuses on building long-term client relationships to help drive new bookings and growth for all. Account, Market, Solution and Alliance Relationship Directors (ARDs) bring the full depth of the firms capabilities and resources, aligned to functional strategies, including the effective and successful alliance partnerships we have, to clients to accelerate speed to market and amplify cross-functional growth.

Global Services Center (GSC)

Global Services Center (GSC) professionals oversee cross-border services development for compliance with internal global processes, risk management parameters, and quality standards. Our services center develops and supports a portfolio of products and tools, making GSC KPMG's worldwide center for audit, advisory and technology product development.

Information Management Office

Our Information Management Office professionals consider all the information at our disposal when providing services to our clients as the world changes and our technology advances. At the same time, clients and regulators are imposing tighter restrictions on how information is treated and protected. The Information Management Office (IMO) practices a “One Firm” approach to managing, protecting, and leveraging information.

Tax Technology Practice (TTP)

Our teams work directly with clients to implement technology, processes, and controls that help transform business models and drive value within tax; develop, implement and support, the technology that helps KPMG tax professionals effectively serve our clients. A team of tax accountants, business analysts, software developers, and project managers across the U.S. work together to deliver technology that supports our entire portfolio of KPMG tax services. Skillsets include tax technical issues, technology innovation, consulting, and Lean Six Sigma.

Audit Quality & Professional Practice (AQPP)

AQPP professionals deliver guidance and training to our personnel and clients in the areas of accounting, auditing, and regulatory matters. They consult with and advise KPMG professionals on rules, regulations, and policies that guide the delivery of our Audit products in the United States. AQPP works with standard setters and regulators including FASB, GASB, SEC, AICPA, and PCAOB as they develop new rules and regulations for our professionals.

Independence

Our Independence group provides information and guidance to firm personnel that assists them in maintaining independence in accordance with professional standards and firm policies.

Legal, Regulatory & Compliance

Legal, Regulatory & Compliance is comprised of four groups – the Office of General Counsel (OGC), Ethics & Compliance (E&C), Office of Government Affairs (OGA), and Firmwide Security (FWS). OGC handles the legal matters affecting KPMG's professional services and governance; E&C oversees the implementation of sound internal controls to enable operation with integrity and protect against legal risk; OGA represents the firm in matters of public policy and FWS supervises all efforts to secure safe working environments for all KPMG professionals. Together, these four groups partner with key stakeholders in the firm to promote an ethical culture and handle the firm’s legal and regulatory needs.

Audit Technology Organization

The Audit Technology Organization (ATO) develops and deploys technology solutions into the Audit practice with a focus on transforming the Audit and improving the experience of our people and our clients. ATO professionals work in a dynamic environment – with audit engagement teams, business unit and industry leaders and centralized service teams – to develop custom software solutions, design new automated processes, build data and analytics routines, and extract and transform data from client systems. ATO is a cross-functional organization bringing together tech-savvy audit professionals working alongside data and analytics professionals, software developers, data engineers and automation experts.

Enterprise Data Services

The Enterprise Data Services team focuses on establishing data as an asset to empower people to use the right data, at the right time resulting in insightful outcomes in a data driven culture. We continue to develop and evolve the foundational data assets as a part of the firm’s data supply chain to enhance data reuse, transparency, access, quality, standardization, and controls; to meet the changing needs of our clients, functions, regulators, and risk management.

Transformation Enablement Office

To standardize how KPMG delivers transformation programs from strategy definition to benefits realization, the firm has a comprehensive, function-led and centrally supported Transformation Enablement Office (TEO) function. The TEO enables strategy and cultivates value across our business architecture and operations through partnership and the deployment of capabilities and standards. TEO practitioners work on initiatives that efficiently scale and mature our service delivery model, transform the business to achieve the firm’s strategy and manage the execution for all firm-wide strategic priorities.